Mystery guest checklist in a beauty salon
Mystery guest checklist in a beauty salon
Checklist of a secret guest in a beauty salon Checklist for checking a beauty salon by a "secret guest". A checklist for assessing the quality of a beauty salon and conducting checks by categories: quality of service, appearance of employees and cleanliness and order This check l
Items
A task:
Did the receptionist greet you when you entered the salon?Report type:
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DailyA task:
If there was a queue, did the administrator ask you to sit in the waiting area?Report type:
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Did the receptionist thank you for waiting?Report type:
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The receptionist politely asked you what service do you want to receive?Report type:
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Did the administrator listen to your request and suggested options that suit you?Report type:
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Did the administrator tell you about the progress of the service you selected?Report type:
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Did the administrator tell you about the promotions in the salon?Report type:
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Did the administrator tell you the cost of the service you selected?Report type:
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Did the administrator suggest that you familiarize yourself with the products in the showcase?Report type:
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Did the administrator give a full description of the products that interest you?Report type:
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Did the administrator help you find the right product?Report type:
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Has the administrator postponed your chosen product and offered to pay after the services were provided?Report type:
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DailyA task:
Did the receptionist show you where you can hang your outerwear?Report type:
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Did the administrator walk you to the master who will carry out the procedure?Report type:
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Did the administrator ask you to sit in the master's chair?Report type:
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Did the receptionist give you a drink of your choice?Report type:
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Did the receptionist want you to have a good time?Report type:
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DailyA task:
Was the receptionist acting polite and friendly?Report type:
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Did the Master say hello to you?Report type:
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Did the master introduce himself and talk about the process of performing the procedure?Report type:
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Did the master perform the procedure carefully, without causing discomfort?Report type:
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DailyA task:
The master wondered if you were comfortable?Report type:
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If you said that you did not like something, did the master react adequately and politely?Report type:
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DailyA task:
Throughout the entire procedure, the master behaved politely and friendly?Report type:
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Did the administrator say the amount of payment for the services provided and the products you selected?Report type:
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DailyA task:
The administrator asked you how the payment will be made?Report type:
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Did the receptionist neatly put your purchases in a bag?Report type:
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Did the administrator give you a check?Report type:
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Did the receptionist thank you for your visit?Report type:
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Did the receptionist politely say goodbye to you and invite you to come again?Report type:
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Did the employees have name badges?Report type:
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Were the employees wearing uniforms?Report type:
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Was the form clean and ironed?Report type:
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Were the employees' shoes closed and neat?Report type:
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Did the foremen who performed the procedures wear aprons and gloves?Report type:
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Were the employees' hairstyles neat?Report type:
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Was the staff's makeup neat?Report type:
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Was the waiting area clean?Report type:
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Was the reception area clean?Report type:
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Was the reception in order?Report type:
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Was the hall clean?Report type:
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Was there order on the tables?Report type:
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DailyA task:
The restrooms were cleanReport type:
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DailyA task:
Was the cabin temperature comfortable?Report type:
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Were the TVs on, was the volume comfortable?Report type:
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Was there enough water in the coolers and glasses?Report type:
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Daily
