Checklist for evaluating a cellular salon by a secret buyer

check-list-image

Checklist for evaluating a cellular salon by a secret buyer

Checklist for checking a cellular salon by a secret buyer. The checklist will allow you to assess the quality of the salon. The secret guest checks important details point by point. Thanks to this checklist, a check is carried out by categories: condition of the cabin, quality

Items

A task:

The territory is clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

No scattered debris

Report type:

Report without materials

Execution frequency:

Daily

A task:

Salon facade clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Glowing signs are working

Report type:

Report without materials

Execution frequency:

Daily

A task:

The sign is clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

The urn is empty, clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

The door is working

Report type:

Report without materials

Execution frequency:

Daily

A task:

Lighting is correct

Report type:

Report without materials

Execution frequency:

Daily

A task:

There is a rug

Report type:

Report without materials

Execution frequency:

Daily

A task:

The floor is clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

The urn is empty, clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Storage bins are in order, empty, clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Attached a cleaning and disinfection schedule in a visible place

Report type:

Report without materials

Execution frequency:

Daily

A task:

The presence of a disinfectant mat

Report type:

Report without materials

Execution frequency:

Daily

A task:

There is a hand sanitizer dispenser

Report type:

Report without materials

Execution frequency:

Daily

A task:

Dispenser filled with antiseptic

Report type:

Report without materials

Execution frequency:

Daily

A task:

Post-quarantine rules document posted in a prominent place

Report type:

Report without materials

Execution frequency:

Daily

A task:

Lighting is correct

Report type:

Report without materials

Execution frequency:

Daily

A task:

The room is in good condition

Report type:

Report without materials

Execution frequency:

Daily

A task:

Floors are clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Showcases in good condition

Report type:

Report without materials

Execution frequency:

Daily

A task:

Showcase glasses are clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

There is at least one employee in the sales area

Report type:

Report without materials

Execution frequency:

Daily

A task:

Products are placed in accordance with the departments to which they belong

Report type:

Report without materials

Execution frequency:

Daily

A task:

Phones are grouped by brands, models, characteristics

Report type:

Report without materials

Execution frequency:

Daily

A task:

Accessories are grouped by brands, models, characteristics

Report type:

Report without materials

Execution frequency:

Daily

A task:

Availability of price tags

Report type:

Report without materials

Execution frequency:

Daily

A task:

The price tags have names, descriptions of goods

Report type:

Report without materials

Execution frequency:

Daily

A task:

Order behind the counter

Report type:

Report without materials

Execution frequency:

Daily

A task:

Counter clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Order at the checkout

Report type:

Report without materials

Execution frequency:

Daily

A task:

Cash desk clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Cash register equipment clean

Report type:

Report without materials

Execution frequency:

Daily

A task:

Dispenser for hand disinfection

Report type:

Report without materials

Execution frequency:

Daily

A task:

Computer hardware is functioning

Report type:

Report without materials

Execution frequency:

Daily

A task:

Cash register equipment is functioning

Report type:

Report without materials

Execution frequency:

Daily

A task:

Employees look neat

Report type:

Report without materials

Execution frequency:

Daily

A task:

Use work uniform

Report type:

Report without materials

Execution frequency:

Daily

A task:

Uniforms are clean, ironed

Report type:

Report without materials

Execution frequency:

Daily

A task:

Serve masked buyers

Report type:

Report without materials

Execution frequency:

Daily

A task:

Serve customers with gloves

Report type:

Report without materials

Execution frequency:

Daily

A task:

The staff greeted each other

Report type:

Report without materials

Execution frequency:

Daily

A task:

Employees maintain distance when communicating

Report type:

Report without materials

Execution frequency:

Daily

A task:

The sales assistant introduced himself

Report type:

Report without materials

Execution frequency:

Daily

A task:

The sales assistant asked if help is needed

Report type:

Report without materials

Execution frequency:

Daily

A task:

The seller-consultant introduced the goods

Report type:

Report without materials

Execution frequency:

Daily

A task:

The seller-consultant introduced the tariffs and telephone services

Report type:

Report without materials

Execution frequency:

Daily

A task:

The sales assistant acquainted with the tariffs and services of the Internet

Report type:

Report without materials

Execution frequency:

Daily

A task:

Spoke about the characteristics of the products

Report type:

Report without materials

Execution frequency:

Daily

A task:

Informed on valid shares

Report type:

Report without materials

Execution frequency:

Daily

A task:

Cashier announced the purchase amount

Report type:

Report without materials

Execution frequency:

Daily

A task:

Cashier issued a check

Report type:

Report without materials

Execution frequency:

Daily

A task:

The staff were friendly, polite and attentive

Report type:

Report without materials

Execution frequency:

Daily

A task:

The staff said goodbye and invited to come again

Report type:

Report without materials

Execution frequency:

Daily