Buyers objection checklist

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Buyers objection checklist

Checklist for processing customer objections. Checklist for checking employees for their knowledge of the technique of handling customer objections in different situations.

Items

A task:

It turns out a little expensive for me, I did not plan to spend that amount now

Report type:

Report without materials

Execution frequency:

Daily

A task:

But you first checked out, and then made it seem like a discount, although in fact the product is well worth it!

Report type:

Report without materials

Execution frequency:

Daily

A task:

Is the product defective, why is the price so reduced?

Report type:

Report without materials

Execution frequency:

Daily

A task:

Why do I need a bonus card of your store, you better give a discount.

Report type:

Report without materials

Execution frequency:

Daily

A task:

I like your store, but it's extremely inconvenient to get to you, too far and nowhere to park

Report type:

Report without materials

Execution frequency:

Daily

A task:

I love this bag, but I suppose it will be superfluous in my wardrobe.

Report type:

Report without materials

Execution frequency:

Daily

A task:

I love this hat, but it looks cold

Report type:

Report without materials

Execution frequency:

Daily

A task:

I heard from friends that this type of skin cracks in severe frost.

Report type:

Report without materials

Execution frequency:

Daily

A task:

You used to have cheaper prices, but you increased prices and the product became very expensive.

Report type:

Report without materials

Execution frequency:

Daily

A task:

I like this bag overall, but there are so many different elements on it.

Report type:

Report without materials

Execution frequency:

Daily

A task:

Why do your competitors constantly have sales and discounts, but you don't?

Report type:

Report without materials

Execution frequency:

Daily

A task:

Why has the assortment for men sharply decreased in your store?

Report type:

Report without materials

Execution frequency:

Daily

A task:

I think you sell fake leather products.

Report type:

Report without materials

Execution frequency:

Daily

A task:

Your store has too little warranty period

Report type:

Report without materials

Execution frequency:

Daily

A task:

I saw the exact same bag N times cheaper from your competitors

Report type:

Report without materials

Execution frequency:

Daily

A task:

This scarf is prickly

Report type:

Report without materials

Execution frequency:

Daily

A task:

I'm almost ready to buy this bag, but it bothers me that the internal seams and threads stick out here and there.

Report type:

Report without materials

Execution frequency:

Daily

A task:

It seems to me that your store sells fake items

Report type:

Report without materials

Execution frequency:

Daily

A task:

This is not a natural material, but a substitute

Report type:

Report without materials

Execution frequency:

Daily

A task:

It looks too cheap and pretentious

Report type:

Report without materials

Execution frequency:

Daily

A task:

Call the manager immediately, I will only talk to him!

Report type:

Report without materials

Execution frequency:

Daily

A task:

I'm not sure if this is real leather, somehow it is all unnatural!

Report type:

Report without materials

Execution frequency:

Daily

A task:

I'll think about buying this blouse for now. I go to other stores and come back to you

Report type:

Report without materials

Execution frequency:

Daily

A task:

I think this color is not quite perfect for me

Report type:

Report without materials

Execution frequency:

Daily

A task:

I am your longtime customer, give me extra discount

Report type:

Report without materials

Execution frequency:

Daily

A task:

These jeans look cheap and poor quality.

Report type:

Report without materials

Execution frequency:

Daily